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answer_eval_latest.json

{
  "mode": "answers",
  "top_k": 7,
  "judge_model": "openai/gpt-5-mini",
  "answer_summary": {
    "pass": 15,
    "partial": 0,
    "fail": 0
  },
  "retrieval_summary": {
    "pass": 13,
    "partial": 0,
    "fail": 0,
    "review": 2
  },
  "results": [
    {
      "id": "q001",
      "category": "simple_lookup",
      "retrieval_status": "pass",
      "answer": "Answer:\nThe final selected attachment point was EUR 7.5m.\n\nContext: An earlier EUR 5m working option was discussed provisionally during the kickoff but was rejected; the recommendation cites pricing and market capacity (fragmented capacity/higher cost) as reasons, and broker feedback noted two alternative markets would not lead below EUR 7.5m.\n\nSources:\n- 2024-06-10_triglav_adriatic_property_cat_final_recommendation.md, Full document\n- 2024-03-12_triglav_adriatic_property_cat_kickoff.md, Full document\n- 2024-06-04_triglav_adriatic_broker_market_feedback.md, Full document\n\nConfidence:\nhigh",
      "retrieved_sources": [
        "2024-06-10_triglav_adriatic_property_cat_final_recommendation.md",
        "2024-03-12_triglav_adriatic_property_cat_kickoff.md",
        "2024-05-20_triglav_adriatic_cat_model_report.md",
        "2024-06-04_triglav_adriatic_broker_market_feedback.md",
        "2024-04-05_triglav_adriatic_exposure_extract_v1.csv",
        "2024-05-03_adriatic_health_stop_loss_signed_summary.md",
        "2024-05-16_staffing_reassignment_update.md",
        "2024-03-18_sava_danube_retrocession_placement_summary.md",
        "2024-06-28_reinsurance_lessons_learned_register.md",
        "2024-04-08_adriatic_health_initial_claims_review.md",
        "2024-04-22_adriatic_health_final_pricing_note.md"
      ],
      "judge": {
        "correctness": "pass",
        "grounding": "pass",
        "sources": "pass",
        "refusal": "not_applicable",
        "overall": "pass",
        "reason": "The assistant's answer correctly states EUR 7.5m and cites relevant retrieved documents supporting that final selection."
      }
    },
    {
      "id": "q002",
      "category": "contradiction",
      "retrieval_status": "pass",
      "answer": "Answer:\nYes. Early kickoff notes recorded a provisional working attachment of EUR 5m, but the final recommendation and subsequent placement confirmed a EUR 7.5m attachment. The change was driven by pricing and market capacity (the EUR 5m option was rejected after commercial review) and broker feedback that alternative markets would not lead below EUR 7.5m (Helvetia Re was appointed as lead). Thus the EUR 5m working assumption was superseded by the final EUR 7.5m attachment.\n\nSources:\n- 2024-03-12_triglav_adriatic_property_cat_kickoff.md, Full document (provisional EUR 5m working preference)\n- 2024-06-10_triglav_adriatic_property_cat_final_recommendation.md, Full document (final selected attachment EUR 7.5m; EUR 5m option rejected due to pricing/market capacity)\n- 2024-06-04_triglav_adriatic_broker_market_feedback.md, Full document (market feedback: two alternatives declined to lead below EUR 7.5m; recommend Helvetia Re)\n- 2024-07-01_cross_client_treaty_summary.json, Full document (final attachment EUR 7.5m confirmed)\n\nConfidence:\nhigh",
      "retrieved_sources": [
        "2024-03-12_triglav_adriatic_property_cat_kickoff.md",
        "2024-06-10_triglav_adriatic_property_cat_final_recommendation.md",
        "2024-05-20_triglav_adriatic_cat_model_report.md",
        "2024-06-04_triglav_adriatic_broker_market_feedback.md",
        "2024-05-03_adriatic_health_stop_loss_signed_summary.md",
        "2024-03-18_sava_danube_retrocession_placement_summary.md",
        "2024-05-16_staffing_reassignment_update.md",
        "2024-04-05_triglav_adriatic_exposure_extract_v1.csv",
        "2024-04-02_adriatic_health_stop_loss_kickoff.md",
        "2024-04-30_team_resourcing_update.md",
        "2024-04-08_adriatic_health_initial_claims_review.md",
        "2024-07-01_cross_client_treaty_summary.json"
      ],
      "judge": {
        "correctness": "pass",
        "grounding": "pass",
        "sources": "pass",
        "refusal": "not_applicable",
        "overall": "pass",
        "reason": "Answer correctly states the conflict (EUR 5m provisional vs EUR 7.5m final) and is supported by the cited retrieved documents."
      }
    },
    {
      "id": "q003",
      "category": "multi_hop",
      "retrieval_status": "pass",
      "answer": "Answer:\nSara Kovac \u2014 she is listed on the assigned Triglav Adriatic team and is documented as having prior catastrophe modelling experience; she also prepared the final catastrophe modelling report.\n\nSources:\n- 2024-06-10_triglav_adriatic_property_cat_final_recommendation.md, Full document\n- 2024-01-10_team_capability_matrix.md, Full document\n- 2024-05-20_triglav_adriatic_cat_model_report.md, Final Catastrophe Modelling Report\n\nConfidence:\nhigh",
      "retrieved_sources": [
        "2024-03-12_triglav_adriatic_property_cat_kickoff.md",
        "2024-05-16_staffing_reassignment_update.md",
        "2024-05-20_triglav_adriatic_cat_model_report.md",
        "2024-06-10_triglav_adriatic_property_cat_final_recommendation.md",
        "2024-06-28_reinsurance_lessons_learned_register.md",
        "2024-04-02_adriatic_health_stop_loss_kickoff.md",
        "2024-01-10_team_capability_matrix.md",
        "2024-04-05_triglav_adriatic_exposure_extract_v1.csv",
        "2024-05-02_cat_modelling_availability_note.md",
        "2024-06-04_triglav_adriatic_broker_market_feedback.md",
        "2024-05-03_adriatic_health_stop_loss_signed_summary.md"
      ],
      "judge": {
        "correctness": "pass",
        "grounding": "pass",
        "sources": "pass",
        "refusal": "not_applicable",
        "overall": "pass",
        "reason": "The answer correctly identifies Sara Kovac and cites the expected documents that confirm her assignment and catastrophe modelling experience."
      }
    },
    {
      "id": "q004",
      "category": "simple_lookup",
      "retrieval_status": "pass",
      "answer": "Answer:\nHelvetia Re was selected as the lead reinsurer for the Triglav Adriatic Property Catastrophe XoL renewal. Helvetia Re holds a 22.5% signed line on the proposed treaty; the selection was made for stable lead capacity and competitive terms to stabilise negotiations and signal the market.\n\nSources:\n- 2024-06-10_triglav_adriatic_property_cat_final_recommendation.md, Full document  \n- 2024-06-04_triglav_adriatic_broker_market_feedback.md, Full document\n\nConfidence:\nhigh",
      "retrieved_sources": [
        "2024-06-10_triglav_adriatic_property_cat_final_recommendation.md",
        "2024-06-04_triglav_adriatic_broker_market_feedback.md",
        "2024-05-20_triglav_adriatic_cat_model_report.md",
        "2024-03-12_triglav_adriatic_property_cat_kickoff.md",
        "2024-04-05_triglav_adriatic_exposure_extract_v1.csv",
        "2024-05-03_adriatic_health_stop_loss_signed_summary.md",
        "2024-04-30_team_resourcing_update.md",
        "2024-05-16_staffing_reassignment_update.md",
        "2024-04-02_adriatic_health_stop_loss_kickoff.md",
        "2024-03-05_balkan_motor_bordereaux_audit.md",
        "2024-06-28_reinsurance_lessons_learned_register.md",
        "2024-04-08_adriatic_health_initial_claims_review.md"
      ],
      "judge": {
        "correctness": "pass",
        "grounding": "pass",
        "sources": "pass",
        "refusal": "not_applicable",
        "overall": "pass",
        "reason": "The answer correctly states Helvetia Re as lead with a 22.5% signed line and cites the expected source documents."
      }
    },
    {
      "id": "q005",
      "category": "temporal",
      "retrieval_status": "pass",
      "answer": "Answer:\nThe final validated total insured value used for Triglav Adriatic's catastrophe modelling was EUR 2.05bn. (This supersedes the preliminary exposure extract total of EUR 1.8bn.)\n\nSources:\n- 2024-05-20_triglav_adriatic_cat_model_report.md, Section: 1. Executive Summary  \n- 2024-05-20_triglav_adriatic_cat_model_report.md, Section: 3. Data Sources and Validation  \n- 2024-04-05_triglav_adriatic_exposure_extract_v1.csv, Full document (TOTAL row)\n\nConfidence:\nhigh",
      "retrieved_sources": [
        "2024-05-20_triglav_adriatic_cat_model_report.md",
        "2024-03-12_triglav_adriatic_property_cat_kickoff.md",
        "2024-04-05_triglav_adriatic_exposure_extract_v1.csv",
        "2024-06-10_triglav_adriatic_property_cat_final_recommendation.md",
        "2024-04-22_adriatic_health_final_pricing_note.md",
        "2024-04-08_adriatic_health_initial_claims_review.md",
        "2024-05-03_adriatic_health_stop_loss_signed_summary.md",
        "2024-06-28_reinsurance_lessons_learned_register.md",
        "2024-04-02_adriatic_health_stop_loss_kickoff.md"
      ],
      "judge": {
        "correctness": "pass",
        "grounding": "pass",
        "sources": "pass",
        "refusal": "not_applicable",
        "overall": "pass",
        "reason": "The answer correctly states EUR 2.05bn superseding EUR 1.8bn and cites the retrieved report and CSV that support this."
      }
    },
    {
      "id": "q006",
      "category": "simple_lookup",
      "retrieval_status": "pass",
      "answer": "Answer:\nThe final recommended ceding commission was 31.5%. It was revised up from the initial 29.0% kickoff target after updated loss data showed deterioration in short-term motor loss ratios.\n\nSources:\n- 2024-02-20_merkur_mutual_motor_qs_final_proposal.md, Executive summary\n- 2024-02-20_merkur_mutual_motor_qs_final_proposal.md, Proposed treaty terms (summary)\n- 2024-02-26_merkur_mutual_underwriting_guideline_review.md, Full document\n\nConfidence:\nhigh",
      "retrieved_sources": [
        "2024-02-20_merkur_mutual_motor_qs_final_proposal.md",
        "2024-02-26_merkur_mutual_underwriting_guideline_review.md",
        "2024-01-22_merkur_mutual_motor_qs_kickoff.md",
        "2024-05-24_ljubljana_specialty_fac_bind_memo.md",
        "2024-07-05_annual_reinsurance_knowledge_digest.md",
        "2024-04-22_adriatic_health_final_pricing_note.md",
        "2024-03-21_balkan_motor_claims_trend_report.md",
        "2024-03-05_balkan_motor_bordereaux_audit.md",
        "2024-02-12_sava_danube_market_pricing_outdated_memo.md"
      ],
      "judge": {
        "correctness": "pass",
        "grounding": "pass",
        "sources": "pass",
        "refusal": "not_applicable",
        "overall": "pass",
        "reason": "The answer correctly states the 31.5% final recommended ceding commission and cites the appropriate final proposal source from the retrieved documents."
      }
    },
    {
      "id": "q007",
      "category": "contradiction",
      "retrieval_status": "pass",
      "answer": "Answer:\nYes. The kickoff target ceding commission was 29.0% (provisional), which was revised upward in the final proposal to a recommended ceding commission of 31.5% due to updated loss data showing deterioration and a revised expected loss ratio for the ceded portfolio.\n\nSources:\n- 2024-01-22_merkur_mutual_motor_qs_kickoff.md, Full document (kickoff notes: initial target ceding commission 29.0% and noted as provisional)\n- 2024-02-20_merkur_mutual_motor_qs_final_proposal.md, Executive summary (final recommended ceding commission 31.5% and reason: updated loss data / deterioration in short-term motor loss ratios)\n\nConfidence:\nhigh",
      "retrieved_sources": [
        "2024-02-20_merkur_mutual_motor_qs_final_proposal.md",
        "2024-01-22_merkur_mutual_motor_qs_kickoff.md",
        "2024-02-26_merkur_mutual_underwriting_guideline_review.md",
        "2024-05-24_ljubljana_specialty_fac_bind_memo.md",
        "2024-02-12_sava_danube_market_pricing_outdated_memo.md",
        "2024-05-03_adriatic_health_stop_loss_signed_summary.md",
        "2024-07-05_annual_reinsurance_knowledge_digest.md",
        "2024-03-21_balkan_motor_claims_trend_report.md",
        "2024-02-06_merkur_mutual_motor_loss_triangle.csv",
        "2024-02-28_sava_danube_solvency_capital_model_note.md"
      ],
      "judge": {
        "correctness": "pass",
        "grounding": "pass",
        "sources": "pass",
        "refusal": "not_applicable",
        "overall": "pass",
        "reason": "The answer correctly states the 29.0% \u2192 31.5% change and cites the kickoff and final proposal documents that support the revision due to updated loss data."
      }
    },
    {
      "id": "q008",
      "category": "multi_hop",
      "retrieval_status": "pass",
      "answer": "Answer:\nTim Zupan. He led the Balkan Motor Pool bordereaux data quality audit (audit lead), is listed as the reviewer of the bordereaux quality metrics, and his team-role and experience explicitly focus on bordereaux processing and bordereaux QA roll\u2011out\u2014making him the appropriate consultant to answer bordereaux quality questions.\n\nSources:\n- 2024-03-05_balkan_motor_bordereaux_audit.md, Executive summary  \n- 2024-03-05_balkan_motor_bordereaux_audit.md, Scope and objectives  \n- 2024-03-08_balkan_motor_bordereaux_quality_metrics.json, Full document (reviewer field & summary)  \n- 2024-01-10_team_capability_matrix.md, Full document (Tim Zupan profile & recommended bordereaux QA roll\u2011out)\n\nConfidence:\nhigh",
      "retrieved_sources": [
        "2024-03-21_balkan_motor_claims_trend_report.md",
        "2024-03-05_balkan_motor_bordereaux_audit.md",
        "2024-07-05_annual_reinsurance_knowledge_digest.md",
        "2024-03-08_balkan_motor_bordereaux_quality_metrics.json",
        "2024-05-14_ljubljana_specialty_fac_property_meeting.md",
        "2024-06-04_triglav_adriatic_broker_market_feedback.md",
        "2024-01-10_team_capability_matrix.md",
        "2024-02-20_merkur_mutual_motor_qs_final_proposal.md"
      ],
      "judge": {
        "correctness": "pass",
        "grounding": "pass",
        "sources": "pass",
        "refusal": "not_applicable",
        "overall": "pass",
        "reason": "The answer correctly names Tim Zupan and is supported by the cited audit, metrics, and capability-matrix documents."
      }
    },
    {
      "id": "q009",
      "category": "unanswerable",
      "retrieval_status": "review",
      "answer": "Answer:\nThe provided corpus does not contain any information about Nova Kredit or any cyber catastrophe treaty purchased by Nova Kredit.\n\nSources:\n- none\n\nConfidence:\nlow",
      "retrieved_sources": [
        "2024-06-10_triglav_adriatic_property_cat_final_recommendation.md",
        "2024-05-20_triglav_adriatic_cat_model_report.md",
        "2024-06-04_triglav_adriatic_broker_market_feedback.md",
        "2024-05-02_cat_modelling_availability_note.md",
        "2024-07-05_annual_reinsurance_knowledge_digest.md",
        "2024-02-28_sava_danube_solvency_capital_model_note.md",
        "2024-07-01_cross_client_treaty_summary.json",
        "2024-05-16_staffing_reassignment_update.md",
        "2024-03-12_triglav_adriatic_property_cat_kickoff.md",
        "2024-01-10_team_capability_matrix.md",
        "2024-03-05_balkan_motor_bordereaux_audit.md"
      ],
      "judge": {
        "correctness": "pass",
        "grounding": "pass",
        "sources": "pass",
        "refusal": "pass",
        "overall": "pass",
        "reason": "Correctly refused because the corpus contains no information about Nova Kredit or a cyber catastrophe treaty."
      }
    },
    {
      "id": "q010",
      "category": "simple_lookup",
      "retrieval_status": "pass",
      "answer": "Answer:\nThe bound deductible was EUR 1.2m (annual aggregate deductible).\n\nSources:\n- 2024-05-03_adriatic_health_stop_loss_signed_summary.md, Full document\n- 2024-04-22_adriatic_health_final_pricing_note.md, Executive summary\n\nConfidence:\nhigh",
      "retrieved_sources": [
        "2024-05-03_adriatic_health_stop_loss_signed_summary.md",
        "2024-04-22_adriatic_health_final_pricing_note.md",
        "2024-04-02_adriatic_health_stop_loss_kickoff.md",
        "2024-04-08_adriatic_health_initial_claims_review.md",
        "2024-06-10_triglav_adriatic_property_cat_final_recommendation.md",
        "2024-05-20_triglav_adriatic_cat_model_report.md",
        "2024-03-12_triglav_adriatic_property_cat_kickoff.md",
        "2024-02-28_sava_danube_solvency_capital_model_note.md",
        "2024-02-20_merkur_mutual_motor_qs_final_proposal.md",
        "2024-04-05_triglav_adriatic_exposure_extract_v1.csv"
      ],
      "judge": {
        "correctness": "pass",
        "grounding": "pass",
        "sources": "pass",
        "refusal": "not_applicable",
        "overall": "pass",
        "reason": "The answer correctly reports the EUR 1.2m bound deductible and cites the appropriate signed summary source."
      }
    },
    {
      "id": "q011",
      "category": "temporal",
      "retrieval_status": "pass",
      "answer": "Answer:\nThe latest expected claims ratio is 82%. An earlier internal estimate of 76% was superseded by updated large-claim development and is no longer relied upon for pricing.\n\nSources:\n- 2024-04-22_adriatic_health_final_pricing_note.md, Executive summary\n- 2024-04-08_adriatic_health_initial_claims_review.md, Full document\n\nConfidence:\nhigh",
      "retrieved_sources": [
        "2024-04-22_adriatic_health_final_pricing_note.md",
        "2024-04-08_adriatic_health_initial_claims_review.md",
        "2024-05-03_adriatic_health_stop_loss_signed_summary.md",
        "2024-04-02_adriatic_health_stop_loss_kickoff.md",
        "2024-06-10_triglav_adriatic_property_cat_final_recommendation.md",
        "2024-02-20_merkur_mutual_motor_qs_final_proposal.md",
        "2024-05-20_triglav_adriatic_cat_model_report.md",
        "2024-03-12_triglav_adriatic_property_cat_kickoff.md",
        "2024-03-05_balkan_motor_bordereaux_audit.md"
      ],
      "judge": {
        "correctness": "pass",
        "grounding": "pass",
        "sources": "pass",
        "refusal": "not_applicable",
        "overall": "pass",
        "reason": "Answer correctly states 82% as the latest ratio, notes the prior 76% was preliminary and superseded, and cites the expected documents."
      }
    },
    {
      "id": "q012",
      "category": "multi_hop",
      "retrieval_status": "pass",
      "answer": "Answer:\n- Sava Danube Re \u2014 Solvency II capital modelling project (Retrocession and Solvency II Capital Review). Main lesson: align retrocession assumptions with the internal model before market submission.\n\nSources:\n- 2024-02-28_sava_danube_solvency_capital_model_note.md, Executive summary  \n- 2024-02-28_sava_danube_solvency_capital_model_note.md, Section 9. Main lesson  \n- 2024-07-05_annual_reinsurance_knowledge_digest.md, Cross-client lessons from the first half of 2024 (H1 2024) \u2014 Case reference to Sava Danube Re  \n- 2024-06-28_reinsurance_lessons_learned_register.md, Lessons learned table (Sava Danube Re entry)\n\nConfidence:\nhigh",
      "retrieved_sources": [
        "2024-02-28_sava_danube_solvency_capital_model_note.md",
        "2024-06-28_reinsurance_lessons_learned_register.md",
        "2024-07-05_annual_reinsurance_knowledge_digest.md",
        "2024-01-10_team_capability_matrix.md",
        "2024-03-18_sava_danube_retrocession_placement_summary.md",
        "2024-02-12_sava_danube_market_pricing_outdated_memo.md",
        "2024-05-20_triglav_adriatic_cat_model_report.md"
      ],
      "judge": {
        "correctness": "pass",
        "grounding": "pass",
        "sources": "pass",
        "refusal": "not_applicable",
        "overall": "pass",
        "reason": "Answer correctly identifies the project and lesson and cites the expected supporting documents."
      }
    },
    {
      "id": "q013",
      "category": "simple_lookup",
      "retrieval_status": "pass",
      "answer": "Answer:\nThe selected event limit for Sava Danube Re's retrocession placement is EUR 40m (per event).\n\nSources:\n- 2024-03-18_sava_danube_retrocession_placement_summary.md, Full document\n- 2024-07-01_cross_client_treaty_summary.json, Full document\n\nConfidence:\nhigh",
      "retrieved_sources": [
        "2024-03-18_sava_danube_retrocession_placement_summary.md",
        "2024-02-12_sava_danube_market_pricing_outdated_memo.md",
        "2024-02-28_sava_danube_solvency_capital_model_note.md",
        "2024-06-28_reinsurance_lessons_learned_register.md",
        "2024-07-05_annual_reinsurance_knowledge_digest.md",
        "2024-07-01_cross_client_treaty_summary.json",
        "2024-05-03_adriatic_health_stop_loss_signed_summary.md",
        "2024-06-10_triglav_adriatic_property_cat_final_recommendation.md",
        "2024-05-20_triglav_adriatic_cat_model_report.md"
      ],
      "judge": {
        "correctness": "pass",
        "grounding": "pass",
        "sources": "pass",
        "refusal": "not_applicable",
        "overall": "pass",
        "reason": "The answer correctly states the EUR 40m event limit and cites the placement summary document as a source."
      }
    },
    {
      "id": "q014",
      "category": "unanswerable",
      "retrieval_status": "review",
      "answer": "Answer:\nThe provided corpus does not contain the Ljubljana office street address of the advisory company.\n\nSources:\n- none\n\nConfidence:\nlow",
      "retrieved_sources": [
        "2024-05-24_ljubljana_specialty_fac_bind_memo.md",
        "2024-05-14_ljubljana_specialty_fac_property_meeting.md",
        "2024-05-17_ljubljana_specialty_fac_quote_comparison.csv",
        "2024-02-20_merkur_mutual_motor_qs_final_proposal.md",
        "2024-05-03_adriatic_health_stop_loss_signed_summary.md",
        "2024-02-12_sava_danube_market_pricing_outdated_memo.md",
        "2024-06-04_triglav_adriatic_broker_market_feedback.md",
        "2024-04-30_team_resourcing_update.md",
        "2024-03-12_triglav_adriatic_property_cat_kickoff.md",
        "2024-05-20_triglav_adriatic_cat_model_report.md",
        "2024-03-05_balkan_motor_bordereaux_audit.md"
      ],
      "judge": {
        "correctness": "pass",
        "grounding": "pass",
        "sources": "pass",
        "refusal": "pass",
        "overall": "pass",
        "reason": "The assistant correctly refused because the retrieved corpus does not contain the requested street address."
      }
    },
    {
      "id": "q015",
      "category": "contradiction",
      "retrieval_status": "pass",
      "answer": "Answer:\nNo. The 2024-05-16 Staffing Reassignment Update states Sara Kovac was reassigned away from Triglav Adriatic after the May modelling handover and that this update supersedes earlier May availability notes; Maja Novak is the escalation contact going forward. (This supersedes the April\u201130 and May\u20112 notes that had listed Sara as available through/after early May.)\n\nSources:\n- 2024-05-16_staffing_reassignment_update.md, Full document\n- 2024-04-30_team_resourcing_update.md, Full document\n- 2024-05-02_cat_modelling_availability_note.md, Full document\n\nConfidence:\nhigh",
      "retrieved_sources": [
        "2024-04-30_team_resourcing_update.md",
        "2024-05-02_cat_modelling_availability_note.md",
        "2024-05-16_staffing_reassignment_update.md",
        "2024-03-12_triglav_adriatic_property_cat_kickoff.md",
        "2024-06-10_triglav_adriatic_property_cat_final_recommendation.md",
        "2024-05-20_triglav_adriatic_cat_model_report.md",
        "2024-04-02_adriatic_health_stop_loss_kickoff.md",
        "2024-05-03_adriatic_health_stop_loss_signed_summary.md",
        "2024-06-04_triglav_adriatic_broker_market_feedback.md",
        "2024-04-08_adriatic_health_initial_claims_review.md",
        "2024-04-05_triglav_adriatic_exposure_extract_v1.csv",
        "2024-02-12_sava_danube_market_pricing_outdated_memo.md"
      ],
      "judge": {
        "correctness": "pass",
        "grounding": "pass",
        "sources": "pass",
        "refusal": "not_applicable",
        "overall": "pass",
        "reason": "The answer correctly states Sara was reassigned on May 16 and Maja Novak became escalation contact, with appropriate cited documents."
      }
    }
  ]
}